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Primark Review Unisex Changing Rooms Policy After Two Men Walk In On woman 

Jesse Williams

By Jesse Williams

Jesse Williams

27 Sep 2022

Primark is reviewing its unisex changing rooms policy after two men allegedly walked in on a woman while she was changing.

While shopping at a Cambridge store on Saturday Charlotte Kirby, 25, claims two men pulled the curtain of her unisex cubicle.

In a video posted to Tiktok Kirby said: “I was just in Primark in Cambridge and I was trying on some clothes and it was a unisex changing room — which I’m all for and I love that because it makes everyone feel included,”

“But twice men opened the curtain and walked in on me. Luckily, both times I was wearing clothes but I could easily not have been,”

“It was two different people but they were clearly from the same group. The first time, the man just walked in and the second time he said before ‘have you tried it on? Can I see?’ and then he did it [opened the curtain].”

“I just want to say to everyone to please be careful. And if you are going in a changing room, don’t go in on your own. I know I will never be doing that again.”

Primark staff then escorted Kirby back to her car.

According to Kirby staff told her it was not the first time it had happened.

The retailer initially introduced gender neutral changing rooms earlier this year with them now in place in every store.

In a statement, a spokesperson from Primark said: “We are really sorry to hear of this customer’s experience. It shouldn’t have happened and we’re urgently investigating,”

“We are currently reviewing our approach to fitting rooms in our stores to ensure these are always safe and inclusive spaces for everyone.”

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